When you scrap your car, it’s important you contact the DVLA to arrange a car/road tax refund. You should aim to do this as soon as possible after your car has been collected.
Since tax discs were phased-out in 2014, vehicle tax now applies to the registered owner of the car, rather than to the car itself. Before this, getting a DVLA tax disc refund was as simple as taking the valid tax disc to a Post Office – but the DVLA vehicle tax refund process is a little different now.
What am I entitled to?
Some people ask if there’s an official DVLA road/car tax refund calculator. There isn’t – but don’t worry, calculating how much you’ll receive is simple.
When you sell or scrap a car, you will be entitled to a refund of any full months left on your tax. For instance, if your tax is paid until the end of December and you scrap your car on October 15th, you’ll receive a refund of 2 months – November and December – but no part-month payment for the remainder of October.
How do I get my refund?
When your scrap car has been collected, you can apply for a refund through the DVLA car tax refund online service. It’s worth noting that you can only use this service if you haven’t already sent your V5C back to the DVLA.
To start the process, you should visit the DVLA’s dedicated vehicle tax refund page. Here, you’ll be able to select the option that applies to you.
After you’ve told the DVLA, they’ll cancel your Direct Debit and automatically refund any full months left on your tax. They’ll issue a refund as a cheque – made payable to the person whose name and address is on the V5C log book.
What happens if I’ve sent my V5C already?
If you’ve already sent the relevant section of your V5C back to the DVLA, don’t worry – you won’t miss out on a refund.
Since the new style road tax applies to the registered keeper of the car, instead of the car itself, the DVLA will see that you’ve sold your car/vehicle and issue a tax refund automatically. If you want to be certain your refund is being processed, you can contact the DVLA on the details below.
What happens if I make a SORN?
It’s not just scrapping or selling your car that will result in a DVLA tax refund cheque – you’ll also get a refund if you make a Statutory Off Road Notification (SORN) indicating that your car is not being driven or stored on a public road.
You can make a SORN using the DVLA’s online service. If you’re applying for a SORN on a car that’s currently taxed, you’ll need either the 11-digit number from the vehicle’s V5C.
After making a SORN, you should automatically receive your DVLA SORN tax refund cheque within 4-6 weeks.
How long does a refund take?
The DVLA tax refund process can take up to 6 weeks to complete. If you haven’t received a refund after that time, you can get in touch with the DVLA about a tax refund with the following contact details.
DVLA Vehicle Registration and Tax contact
If you want to get in touch with the DVLA regarding a
0300 790 6802 (lines open Mon-Fri 8am - 7pm and Saturday 8am – 2pm)
Vehicle Customer Services
Although you can’t email the DVLA directly, you can complete a contact form on their online vehicle enquires system – prompting them to get in touch.