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I would like to borrow
To pay back over
3.5 years

Representative Example: Borrowing £5,500 over 48 months with a representative APR of 19.8%, the amount payable would be £163 a month, with a total cost of credit of £2,283 and a total amount payable of £7,783.

Who is my car finance with?

It’s not uncommon to have a lot of payments going out of your bank account – and with household bills, insurance payments, and subscription services – it’s easy to lose track.

If you can’t remember who your car finance is with, there’s no need to panic. We’ll take you through a handful of ways you can find out. Don’t worry if the first few don’t work – our final tip works for everyone.

Check your paperwork

The first place to check should be your paperwork. It’s always a good idea to keep official statements and agreements – and you’ll almost certainly have been advised to do so when you signed your finance paperwork.

Chances are, your finance paperwork is going to be a bundle of pages – with lots of terms and conditions, account numbers, and details of your vehicle throughout. 

If you can find your paperwork, the finance company who has provided the loan for your car should have their name right at the top. 

Try searching your emails

No luck tracking down your paperwork? No need to worry. Why not try searching your email inbox instead?

Most email services have a search function – so even if you’ve got thousands of emails to search through, you should be able to track your finance details down quickly by searching for “car finance”, “finance agreement”, or the registration number of your car.

If you find the emails you’re looking for, make sure they contain personal details that relate to you, your car, and your finance agreement. If you’re sure you’re looking at the right information, the company that sent it is likely to be the firm you’ve got your agreement with.

Check your bank statements

If you’re having trouble tracking down any paper or electronic records, you might have more luck searching through your bank statements. 

If you’ve got an idea or either how much your monthly finance payment is for – or when you make your payment, you should be able to quickly skip to the right transactions. If for any reason, it’s not clear who your payment is made to, you could give you bank a call and get them to help.

Speak to the dealership

If you’re struggling to track down paperwork or payment details, it’s always worth giving the dealership you bought your car from a call. 

Although dealerships tend to have a number of different finance companies they work with, they will usually have a record of who provided your finance against your name on their system. What’s more, they may be able to give you contact details – or even provide you with copies of the paperwork you got when you signed for your car. 

Still no luck?

You will almost certainly have found out who provides your car finance using one of the methods above – but if you haven’t, don’t worry; there’s another option.

As part of the Consumer Credit Act 1974, you’re entitled to what’s known as your ‘statutory credit report’ – a report showing the information that’s held about you by the three main credit referencing agencies. You can apply for your statutory credit report through any of the following agencies:

Although these are separate companies, they’ll usually provide you with very similar information – although the format might be slightly different. There used to be a small charge when you requested your credit report – but changes in data protection laws now mean the agencies must provide the information for free.

You might have to wait a week or two – but when your report arrives (usually either by email or through the post), it should list all the companies you have credit agreements with. Your car finance company will be on that list.

Other related FAQs

Looking for more related content to this? We’ve picked a selection of related topics that you may find helpful

When you’re applying for finance for a used car, it’s useful to have the relevant supporting documents such as information on your vehicle of choice, your financial details and proof of address and income. You may also need a deposit.

Yes, certain lenders will consider offering finance for a vehicle that is sold privately.

In most cases, car finance providers pay for or provide your vehicle after you pay a deposit. Then, over the course of an agreed repayment period, you’ll pay off some or all of the price. The product you choose will decide what happens at the end of the agreement – but common options include taking ownership of the car, handing it back, or upgrading it.

Yes, you can refinance your car loan. However, you should carefully assess the pros and cons of doing so before you make a decision.

Car finance agreements can be a great option for a wide range of people. Before committing to a deal though, it’s always important to read the terms carefully and consider the pros and cons.

Car loans for used cars vary in length. Terms are typically between 12 and 60 months.

Car finance agreements don’t tend to include insurance as standard, but there are packages available that do.

A guarantor car loan is an agreement in which a third party (usually a family member or friend) agrees to guarantee the repayment of your loan if you fail to keep up with your payments.

Car finance companies don’t usually contact employers to assess eligibility. However, in some circumstances, they might.

Car loans can be secured or unsecured, depending on the type of agreement you get.